Customer Support Hub
This dedicated support centre provides quick access to essential resources, including product setup guidance, troubleshooting steps, warranty information, and contact options for technical assistance. Whether you're managing a recent installation or need after-sales support, our goal is to ensure a seamless and efficient experience.
How Can We Help?
-
Delivery Information
Delivery options and costs, order tracking, delayed orders, delivery restrictions
-
Returns and Refunds
How to initiate a return, refund process, timeline
-
Payment and Ordering
Payment methods and terms, promo codes, modifying/canceling orders, tax information
-
Product Support
Warranty information, spares, installation services, product guides, product FAQs
-
Sustainability and Recycling
Eco-friendly solutions, recycling and
disposal, energy-saving tips, CSR initiatives -
Account Management
Creating/managing your account, order history
Customer Support Contact Information
Support Call Details:
Call us at +44 (0)1189 180 180 (Mon-Fri, 9 AM - 5 PM, excluding bank holidays)
Live Chat and Email Support:
Chat with us live during business hours or email support@avitdirect.co.uk anytime.
Support Availability Hours:
We’re here to assist you Monday to Friday, 9 AM to 5 PM
How to Reach Out for Immediate Assistance:
For urgent inquiries, call our support line +44 (0)1189 180 180 (Mon-Fri, 9 AM - 5 PM) for immediate assistance