Shipping policy

Delivery Options and Costs:

Express Delivery (1 to 2 Business Days) – £19.99:

For urgent requirements, select Express Delivery at checkout.

Please note that bulky or heavy items may incur additional charges due to size and weight restrictions. These items may also require additional handling time, which will be clearly indicated at checkout.

Standard Delivery (3 to 5 Business Days) – £10.00:

Our standard delivery ensures your items arrive within 3 to 5 business days.

Standard delivery applies to most items unless otherwise specified. For larger or heavier items, delivery times may vary slightly, and additional charges may apply.

Bulky items, such as large displays, may be shipped via specialised courier services to ensure safe transportation. Delivery times for these items will be communicated at checkout or via email.

Next Day Delivery – £[Varied]:

Orders placed before 1PM qualify for next-day delivery.

Please note that next-day delivery is not available for bulky or oversized items due to additional handling requirements. If your order includes such items, an alternative delivery estimate will be provided.

Specialised Service Delivery (10 to 14 Business Days) – £[Varied]:

Tailored for professional services or custom requirements, such as large-scale installations, custom AV setups, or bulk orders.

Bulky items that require special handling or installation services may also fall under this category. We’ll coordinate with you to arrange the most suitable delivery timeframe.

Contact us for more details or to discuss specific requirements for these services.

International Shipping:

We currently only deliver within the UK. For international inquiries, please contact us for recommendations.

Tracking Your Order:

Once your order is dispatched, you will receive a tracking number via email. You can track your order through the chat box at www.avitdirect.co.uk or by emailing support@avitdirect.co.uk.

What to Do if Your Order Is Delayed:

If your order hasn’t arrived within the estimated timeframe, please contact our support team at support@avitdirect.co.uk or call us for assistance +44 (0)118 918 0180.

Delivery Restrictions & Cut-Off Time:

We deliver across the UK, including remote areas, though some regions may have longer delivery times. Orders paid before 1.30 PM (business days) are processed the same day. Orders placed after 1.30 PM are processed the next business day.