The Crestron UC-FLEXCARE-C 1 YEAR subscription plan provides comprehensive support and extended warranty coverage for Crestron Flex conference systems. Designed to maximise system uptime and performance, Crestron Flex Care ensures reliable support, rapid replacements, and cost-effective on-site assistance.

How to Purchase: Crestron Flex Care must be purchased within 90 days of the system shipment date and can be extended up to five (5) years. For detailed terms, visit the Crestron Flex Care Terms.

The Crestron UC-FLEXCARE-C subscription delivers reliable, proactive, and cost-effective support for Crestron Flex systems, ensuring maximum uptime and peace of mind for organisations of all sizes.


  1. Advance Replacement: Replacement devices are shipped in advance of receiving defective units to reduce downtime during the warranty period.
  2. Extended Warranty: The extended warranty applies only to Crestron-branded hardware in the Crestron Flex conference system. Third-party components, including the UC Engine and standalone cameras, remain subject to Crestron's Standard Limited Warranty terms. View Crestron Warranty Terms.
  3. On-Site Support: Discounted on-site support requires the engagement of an authorised Crestron Dealer.

Key Features

  • 24/7 Live Remote Support: Access year-round live technical support from a dedicated Crestron Flex support team.
  • Rapid Advance Replacement: Receive replacement devices before returning defective units, minimising system downtime.1
  • Extended Hardware Warranty: Extends Crestron’s standard three-year limited warranty to up to five years for all Crestron-branded hardware included in the covered Flex system.2
  • Discounted On-Site Support: Benefit from discounted all-inclusive daily rates for on-site support without hidden fees.3
  1. Advance Replacement: Replacement devices are shipped in advance of receiving defective units to reduce downtime during the warranty period.
  2. Extended Warranty: The extended warranty applies only to Crestron-branded hardware in the Crestron Flex conference system. Third-party components, including the UC Engine and standalone cameras, remain subject to Crestron's Standard Limited Warranty terms. View Crestron Warranty Terms.
  3. On-Site Support: Discounted on-site support requires the engagement of an authorised Crestron Dealer.

Crestron Flex Care Services

Service Description
Support Hours Live 24/7, year-round remote technical support with a dedicated Crestron Flex support team.
Advance Replacement Replacement parts are shipped prior to the defective unit being returned, ensuring minimal system downtime.1
Extended Warranty Extends Crestron’s limited warranty from three (3) years to up to five (5) years for Crestron-branded hardware, provided continuous Flex Care coverage is maintained.2
On-Site Support Discounted all-inclusive daily rates for on-site technical support through authorised Crestron Dealers.3


  1. Advance Replacement: Replacement devices are shipped in advance of receiving defective units to reduce downtime during the warranty period.
  2. Extended Warranty: The extended warranty applies only to Crestron-branded hardware in the Crestron Flex conference system. Third-party components, including the UC Engine and standalone cameras, remain subject to Crestron's Standard Limited Warranty terms. View Crestron Warranty Terms.
  3. On-Site Support: Discounted on-site support requires the engagement of an authorised Crestron Dealer.

Why Choose Crestron Flex Care?

Crestron Flex Care provides peace of mind for organisations deploying Crestron Flex systems by ensuring continuous support, minimal downtime, and long-term protection for hardware investments.

Feature Description
24/7 Live Support Dedicated Crestron Flex support team available around the clock to troubleshoot issues and ensure system reliability.
Rapid Device Replacement Advance replacements are shipped before returning defective devices to minimise interruptions.1
Extended Warranty Up to five years of coverage for Crestron-branded hardware when Flex Care is continuously renewed.2
On-Site Support Discount Access discounted rates for on-site support, ensuring cost-effective assistance when in-person service is required.3
Cost Efficiency Reduce unplanned expenses with predictable costs for support, warranty extensions, and on-site service.
Minimised Downtime Proactive support and rapid replacements ensure systems remain operational with minimal interruptions.


  1. Advance Replacement: Replacement devices are shipped in advance of receiving defective units to reduce downtime during the warranty period.
  2. Extended Warranty: The extended warranty applies only to Crestron-branded hardware in the Crestron Flex conference system. Third-party components, including the UC Engine and standalone cameras, remain subject to Crestron's Standard Limited Warranty terms. View Crestron Warranty Terms.
  3. On-Site Support: Discounted on-site support requires the engagement of an authorised Crestron Dealer.